INVITARI BUILT ON TRUST
INVITARI BUILT ON TRUST
Signed in as:
filler@godaddy.com
Terms and Conditions of Business and authority to work on a premises.
Accessibility to work on a property
By signing our terms and conditions, the owner or occupant agrees that Invitari Limited are ready to undertake works on their behalf and allow Invitari Ltd access into and on to their property to carry out work. In order for us to work safely we ask that items are removed from window ledges and pets, toys or bulky items are removed. If the owner/occupant is away from the property when we carry out our work, we will either send a message by text, WhatsApp or email as evidence of all works completed for your piece of mind.
Service
We work in all weather conditions apart from extreme weather or temperatures that are either to hot or cold to work safely without causing harm or injury to ourselves or others. If we are unable to attend your property, we will offer you the next available appointment within a work schedule close to your address.
Appointment times
All appointment times are approximate. We can only advise either morning or afternoon due to the nature of our work unless you are the very first job of the day or the very last job of the day.
Complaints
Despite our very best efforts, errors can sometimes occur. Should you need to bring something to our attention we would ask that you do this within 24 hours of the event. We will do everything we can to rectify any mistakes or issues that may arise.
Cancellations
We understand that it may be necessary to cancel an appointment or change service supplier. If you need to cancel an appointment, we will ask that you give us as much reasonable notice as possible, 24 hours minimum. If you need to cancel your regular service, please do so in writing at least one month in advance. Cancellation on the day of an appointment or service may incur a charge of £20 to cover travel and time.
Gutter cleaning
Invitari Ltd operate a ladder-less system alongside a traditional method which is used when it is either safer or more time efficient to do so.
All gutters will be cleaned and serviced as follows; Brackets, pipe clips, running outlets, elbows, unions and connectors are checked to ensure they are fixed securely. A flow test will be completed on all down pipes to ensure there are no blockages. The drain inlet area above the ground will be checked as will the water exit. A water seal will be applied around the drain area if required.
Repairs
All repairs are guaranteed for a minimum of 12 months. We prefer to replace brackets, unions, elbows guttering and downpipes which are broken rather than use contact adhesives or sealants. New installations of complete guttering systems have a 10 year guarantee. If other repairs arise as a result of the original repair, then they will be charged appropriately, and materials will be added where they are needed. If any repairs need to be carried out charges will start at £47.50 plus any materials needed. This covers the first hour of labour and then an hourly rate of £47.50 will be added thereafter. Photographic evidence of any repairs required will be presented to the owner/resident prior to any works being undertaken. Invitari Ltd will only undertake additional works (which can be put into writing on request) with the owner/residents’ consents.
For your piece of mind Invitari Ltd provide picture evidence of services completed which will be stored as a record of attendance should you not be present at the property at the time of the clean, these can be viewed upon request.
We are fully insured and all our employees are DBS clear and our vehicles have GPS tracking which shows the location of our vehicle at all times.
Window Cleaning
Window Cleaning quotations are a combination of an agreed one-off window cleaning fee and an initial deep clean which is applied to all first cleans and one off cleans to domestic properties. Deep cleans are an essential part of our service, we allow extra time for detailing and ensuring all frames, doors, surrounds, and ledges are cleaned to the highest of standards which takes significantly longer and will often require more than one clean to achieve the results on which Invitari Ltd prides themselves. The prices quoted are to clean exterior windows, frames and all Velux windows that can be moved into position. Roof lights, plate windows and all external doors are also included. Conservatory roofs, orangeries and free-standing structures are priced separately. All quotations are based on windows being cleaned on a 4-weekly cycle, however we offer four alternative regular cycles 4, 6, 8, and 12 weekly cycles and add 0.75p for every week the your windows are not cleaned up to three months. Invitari Ltd operate a pure water reach and wash system alongside traditional methods which are used when it is either safer or more time efficient to do so. All windows. For your piece of mind, we provide picture evidence of services completed which will be stored as a record of attendance.
Our promise
Invitari Ltd will always act in the interest of health and safety, respect your property and be polite, courteous, conscientious, and work to the highest of standards. We would ask for the same in return from our customers. We expect that if we do not meet the standards we set ourselves, your feedback would be appreciated.
Payment terms
Unless otherwise agreed, payment is due upon completion of all works, therefore we ask that you pay by card or bank transfer the same day. A receipt of payment will be given after each visit which will be sent by electronic mail. Our bank details are on all our invoices.
Charging
You can view a full list of our services and prices on our website www.invitari.co.uk
Minimum charges from;
Gutter cleaning 1st floor ladder climb £47.50
Second floor ladder climb £67.50
Roof climb £80.00
Gutter repair From £47.50
Jet washing Set up and clean £47.50
Window cleaning Deep clean charge Window cleaning £20.00
Conservatory roof Starting from £70.00
House clean Minimum clean £25.00
Cycle charges 6 week £ 1.50
8 week £ 3.00 12 week £ 6.00
24 week £10.0052 week £20.00
Regular window cleaning is based on 4 weekly cycles. We do however, understand that not everyone wishes to have their windows cleaned this regularly. If you choose another cycle add 0.75p per property per week for weeks that they are not clean per week up to 12 weeks, then add £10 per property up to 24 weeks and £20 up and at 52 weeks i.e. Regular clean £26.50 +6W =£28.00
Internal glass
Internal window cleaning is available on request. The price for this service is the same rate as external windows which includes all ledges and frames. Any other glass such as internal doors, extension separations, mirrors or shower dividers are priced additionally according to time required. Internal conservatory roofs are priced as a separate operation and will require significant time to undertake, this will involve removing furniture masking walls, and dust sheets will be laid on the floor to protect the surface.
Happy Easter to you all.
The staff of Invitari would like to wish you all a wonderful Easter break and inform you that our office will be closed between 01.04.24 - 08.04.24.
In April's edition of our newsletter, the spotlight focus gets to meet local artist Nick Horn.
By clicking on the text above the newsletter, you will be able to use the interactive links within.